The four days at this seminar were days well spent! John E. Reid and Associates does a great job. Prior to the seminar, I would have said I have some experience and I can judge pretty well when a nurse is telling the truth about events surrounding a suspected diversion finding. After all, with an understanding of workflow and the data, it’s pretty clear if an explanation makes sense or not.
Well, let me tell you! During the seminar we watched several recorded interviews. They were interviews with real suspects who had later confessed or been confirmed as not guilty. After each video, the attendees were asked if we thought the person was deceitful or truthful. Half the attendees in the room were from Homeland Security and you’ll be pleased to know they always got it right! I, however, struggled! The good news, by the end of the week, I was starting to be able to identify the behavioral queues that signaled deceitful or truthful behavior.
Prior to this seminar I was a firm believer in including a diversion specialist in the interview as they are most familiar with the findings as well experienced in the different types of diversion. I still believe this is the right person for the interview, but now I also firmly believe all diversion specialists should receive formal investigation training. It will equip you to perform the interview and interrogation in a respectful manner that will improve the likelihood of an admission to diversion which will then be the beginning of the healthcare worker’s journey to recovery.
It’s all to do with proper training: you can do a lot if you’re properly trained. –Queen Elizabeth II
